The Greatest Insurance coverage Corporations to Work for within the USA | Prime Insurance coverage Employers

• Illinois is essentially the most profitable state with six winners.
  
   

• 5 winners are primarily based in Florida and New York, and 4 are from California.

One criterion for score the Prime Insurance coverage Employers 2024 is a concerted dedication to variety, fairness, and inclusion. 

That is echoed within the 2024 International Insurance coverage Outlook by Deloitte, which states:

 

“Leaders ought to make an ongoing dedication to make sure variety, fairness, and inclusion (DE&I), each of their workforce and the shopper demographics they serve. Demonstrating such dedication might assist shut the belief hole that has usually undermined the trade’s credibility with key stakeholders, together with regulators, legislators, and score businesses, in addition to society at giant, and even their very own staff. This might not solely show to be a differentiator out there, but in addition assist resolve societal points such because the insurance coverage safety hole.”

All of IBA’s winners are additionally innovating and searching for methods to have interaction their workforces. That is highlighted as a key precedence for these within the insurance coverage sector in Deloitte’s report, with IBA’s winners implementing its suggestions, equivalent to introducing enhanced know-how, boosting their agency’s model, and eradicating siloed inside buildings in favor of collaborative environments.

Additional strengthening the case for corporations to attempt to be higher employers is illustrated in EY’s 2024 International Insurance coverage Outlook:

 

“As competitors for employees stays intense, insurers should look to have interaction expertise in all its types. By aiming to change into ‘post-bias’ employers and leveraging distinctive attributes, insurers will foster competitors within the office and assist all people progress, no matter their beginning factors. And they need to not overlook how various hiring could have monetary implications when it comes to lowered turnover and decrease recruiting prices.”

There’s additionally a transparent emphasis inside the trade to reply to this want, even with the adoption of AI.

“With coaching and clear communication concerning permitted use, making AI instruments usually out there will instill a way of competence and company amongst employees, in addition to selling accountability for work merchandise,” says Frank Schmid, chief know-how officer of Basic Reinsurance Company (Gen Re). 

“That is how AI can amplify employees’ problem-solving expertise, adaptability and creativity, in addition to their emotional intelligence, common sense, and management.”

Greatest Insurance coverage Employers’ recipe for fulfillment

Headquarters: Melbourne, FL

Sort of firm: Provider/Insurer or Reinsurer

Group measurement: 101–500 staff

Worker satisfaction score: 87 p.c

The agency continues to make important strides in such a brief time frame, because it has gained back-to-back IBA Prime Insurance coverage Employers awards.

Established in 2018, Orion180 has grown exponentially lately. From a workforce of 19 staff in 2020, the corporate now has 135 staff.

Founder and CEO, Ken Gregg, has steered Orion180 via this large natural progress, and the proof is within the pudding, by crossing the $200 million threshold in top-line premium in April 2024.

“It’s the tradition right here that’s a giant driver of what we’ve got to supply, and lots of people are enthusiastic about our progress” 

Ken GreggOrion180  

Gregg credit Orion180’s success to:

• tradition
  
   

• customer support
  
   

• transparency
  
   

• attracting finest in school

“On the govt stage, we view our staff like clients, and we predict, ‘What are we doing to ensure they’ve an ideal expertise?,’” he says. “We collaborate with all of the members of the corporate. Everybody will get to have a say, and we take heed to suggestions, which I consider is appreciated. With each resolution, we’re aware of the impression to all stakeholders.”

The group supplies aggressive profit plans to all staff within the type of:

• full medical and dental cowl
  
   

• matching 401(okay) dollar-for-dollar on the primary 4 p.c, and 50c on the greenback for the following two p.c
  
   

• instructional reimbursement

“The workers are acknowledged and have a possibility to even develop themselves. We give folks vertical alternative to maneuver inside the group,” he provides.

Headquarters: Springfield, MO

Sort of firm: Retail Company/Brokerage

Group measurement: 26–100 staff

Worker satisfaction score: 87 p.c

Giving autonomy to its staff has instilled a constructive perspective amongst Ollis/Akers/Arney’s workforce.

Positioned in southwest Missouri, the corporate – initially based as Ollis and Co. in 1885 and merged with Akers & Arney in 2015 – is one hundred pc employee-owned.

On prime of possession within the group, which earns 8–10 p.c a share every year, staff are additionally afforded a formidable profit bundle that features:

“For our wellness program, we can pay one hundred pc of the worker’s medical advantages and we provide two or three plan choices,” says director of operations, Joe Gaunt. “Should you take part in this system, we’ll pay for the premium and we’ve got all of the voluntary items for imaginative and prescient, dental, and varied different issues. They’ll have their household on a voluntary foundation, too.”

“We now have superior individuals who care loads about what they do and care about our purchasers”

Joe GauntOllis/Akers/Arney Insurance coverage & Enterprise Advisors

The agency strives to offer a versatile work setting with a constructive tradition.

“I’m a agency believer that tradition begins along with your hiring course of. With focused choice interviewing, we’re attempting to get an thought of how an individual goes to suit our firm from a tradition perspective, as a result of you may actually throw all that off with only one dangerous rent,” feedback Gaunt.

“There’s a scarcity of expertise throughout the trade, even with the insurance coverage firms for underwriters and claims representatives and that may put a pressure on service.”

There’s additionally a transparent dedication to DE&I and a concentrate on serving to minority teams.

“We offer a paid day for workers to volunteer with organizations. This 12 months, we’re sponsoring the Pupil African American Brotherhood and taking part of their program. We actively search for alternatives to have interaction with organizations in our neighborhood.”

Headquarters: Akron, OH

Sort of firm: Retail Company/Brokerage

Group measurement: 101–500 staff

Worker satisfaction score: 81 p.c

A mix of flexibility, beneficiant PTO, and an uber-friendly setting has led the agency to change into top-of-the-line insurance coverage firms to work for in America.

Based in 1910, SeibertKeck operates 19 workplaces all through Ohio and Kentucky, and has a presence in Florida. The corporate’s tradition emboldens staff to carry their finest selves to work.

“A few of my colleagues are my finest associates, and I’m going to them for all times recommendation,” says advertising and marketing supervisor, Leah Schrock. “Typically, we take little breaks in the course of the day to have a chat, go for a espresso earlier than work, or exit to eat throughout lunch, simply to decompress from work.”

“It’s very family-oriented. We like an open-door coverage for purchasers and workers” 

Leah SchrockSeibertKeck Insurance coverage Companions

SeibertKeck’s hybrid work mannequin units them aside from different insurance coverage firms via the next options:

“Everyone loves that we’ve got a enjoyable committee. Every workplace has a consultant, and so they attempt to have little events within the workplace, simply to carry pleasure and staff bonding,” Schrock reveals. “Somebody brings in donuts on Nationwide Donut Day, ice cream for Nationwide Ice Cream Day, any of these enjoyable holidays in addition to all of the non secular holidays.”

The corporate’s perspective towards DE&I can also be vastly spectacular, as as much as 67 p.c of the workforce are feminine. 

“We now have 210 staff, which is quite large for an impartial insurance coverage company, nevertheless it’s so rewarding to say that majority of our workers are girls. We now have a number of girls in higher administration positions, too.”

 

Headquarters: Gainesville, FL

Sort of firm: Retail Company/Brokerage

Group measurement: 501–1,000 staff

Worker satisfaction score: 80 p.c

The agency’s continued success is straight out of a Hollywood film.

Founder, chairman, and CEO Invoice Johnson is not any stranger to the awards circuit as he has produced many critically acclaimed movies, equivalent to The Children Are All Proper, starring Annette Bening, which was nominated for 4 Oscars, together with Greatest Image, in 2011. 

He has additionally produced over 30 movies with stars equivalent to Brad Pitt, Tom Hanks, Keanu Reeves, Dwayne ‘The Rock’ Johnson, Nicole Kidman, and Margot Robbie, amongst others.

Johnson based The Liberty Firm in 1987 earlier than stepping away in 2003 to concentrate on producing movies earlier than returning to the helm in 2018, and since then, the group has loved extraordinary progress.

“We need to create alternatives, encourage a particular tradition, and assist our folks be more healthy and happier”

Invoice JohnsonThe Liberty Firm Insurance coverage Brokers

“The film enterprise may be very transitory. Once you’re creating a script, you pull the massive staff collectively, you make a film, however then after, all people goes their separate methods,” says Johnson.

“However within the insurance coverage enterprise, there’s long-term relationships and the chance to present service, create alternatives for folks, and encourage a particular tradition by serving to folks be more healthy and happier by offering a platform to pursue their entrepreneurial goals.”

The Liberty Firm’s tradition is constructed on eight core values:

• caring
  
   

• excellence
  
   

• enjoyable
  
   

• equity
  
   

• good emotions
  
   

• integrity
  
   

• kindness
  
   

• teamwork

“Our aim is having one of the best work expertise and setting within the trade in order that we are able to appeal to and retain expertise and assist folks be their finest, healthiest, and happiest selves, as a result of that’s going to translate into them being their most profitable selves,” he continues. “We like our acronyms right here, and one we’ve got is JOB, which stands for ‘pleasure of being.’”

By bringing all these components to boil, Liberty has change into a beautiful vacation spot for the trade’s finest and brightest.

“Invoice and I continually get messages on LinkedIn from folks seeking to see if they’ll be part of our group,” says COO Adam Baillie.

“We now have a really entrepreneurial platform that creates a whole lot of constructive power, that pulls constructive folks, and that begins to snowball, the place folks need to be a part of the profitable staff.”

Headquarters: Skokie, IL (operates in all 50 states)

Sort of firm: Retail Company/Brokerage

Group measurement: 26–100 staff

Worker satisfaction score: 83 p.c

Fostering a supportive work setting, worker training, and leveraging know-how to reinforce the worker’s expertise continues to reap rewards.

Regardless of being a comparatively small group, Worthy Insurance coverage empowers staff via forward-thinking initiatives, because it tends to rent folks from a service background.

“We care about staff and love to do issues along with enjoyable occasions and summer time outings”

Halima CegurWorthy Insurance coverage

“We take the time to actually come collectively as a gaggle,” says director of human assets, Halima Cegur. “We’re a younger group total, so we actually care about progress and alternative. As our firm grows, we need to give that development and alternative to folks right here.”

She provides, “We concentrate on training and coaching and being mentors to at least one one other. We now have lots of people which can be new to the insurance coverage enterprise, which is nice to see. So, we focus loads on them getting licensed and studying from the underside up.”

The group has a powerful worker advantages scheme in place, which options:

• company-sponsored life insurance coverage
  
   

• full medical protection
  
   

• beneficiant PTO coverage, with 4 weeks’ trip
  
   

• 401(okay) matching contributions

“We care about work-life stability. There’s a hybrid possibility; nevertheless, we just like the presence to be in particular person, so we’re versatile inside the workday. We wish folks to be within the workplace to collaborate and practice,” explains Cegur.

“It’s an ideal place to work as a result of each one in every of us has an vital function. Once you come right here, you’ve an quantity of respect and credibility, and also you’re capable of have a seat on the desk instantly. That’s one thing that units us aside from different bigger organizations.”

The agency embraces know-how to enhance its effectivity in HR.

“We’re agile, we strive completely different software program and packages to see in the event that they’ll work for us, to work for our purchasers’ wants. We now have software program for auto-renewals and we’re open to any tech advances, however we need to be sure that the inspiration is working easily,” she states.

“We now have carried out a whole lot of this stuff in-house, as we don’t have big company backing and a company IT division. We need to make issues extra automated or streamlined for our staff.”

Worthy Insurance coverage’s DE&I technique is natural and displays the neighborhood through which it operates. Its headquarters are on the outskirts of Chicago.

“We’re very fortunate that we stay in a metropolis of seven million folks, and that creates an natural, various workforce. We search for one of the best candidate for the job and to fill the function. However we strive to make sure our firm is a minimum of 60–65 p.c girls.”

Headquarters: Dallas, TX

Sort of firm: Retail Company/Brokerage

Group measurement: 101–500 staff

Worker satisfaction score: 89 p.c

The awards preserve rolling in for Brown & Using, following its 5-Star Wholesale Brokers and MGAs win, by being acknowledged as one in every of IBA’s Prime Insurance coverage Employers of 2024.

The agency has loved large success since its inception in 1980 in North California, via the management of Peter Brown and David Using, as the highest firm now has 20 workplaces all through the nation.

Working in all main cities, the group has maintained a cheerful workforce via many thrilling worker initiatives.

“We attempt to present world-class alternatives for our staff to develop and become no matter they need to be on this trade”

Christopher WeltyBrown & Using

“We’re increasing our help positions within the manufacturing aspect, and in order that’s essential as a result of as we’ve grown, our groups have drastically expanded and change into extra complicated,” says chief human useful resource officer, Christopher Welty.

“We need to give folks extra alternatives to broaden their profession and develop. We’ve added some management positions inside the staff, in order that the dealer can delegate a few of their authority in managing and main the day-to-day operations of the staff.”

The corporate is one hundred pc employee-owned and operated internally, which provides all employees a possibility to develop. On prime of that, the corporate has a wealthy profit plan with packages equivalent to:

• well being reimbursement association for anybody who can keep in-network, when their well being care supplier indicators an settlement with the provider to just accept a reduced price
  
   

• a holistic work-life stability via wellness packages

“We’re very pleased with our medical advantages and what we’re capable of present for our staff. We now have the richest medical plan that exists out there,” feedback Welty. “We’re frequently re-evaluating our advantages to strive to ensure they’re wealthy and precious for our staff.”

The agency is dedicated to enhancing staff’ capabilities via inside coaching, with the choice for upskilling outdoors the corporate.

“Every particular person on the help workers ranks of our dealer groups is given skilled improvement periodically, the place we’re, along with their dealer evaluating the place their expertise are at,” he reveals.

“We then begin an motion plan to assist develop these expertise additional. We discover that actually helps people transfer alongside their careers and change into consultants. The one method we are able to keep impartial long-term is that if we’ve got people creating all through the agency into the long run.

“We reimburse for licensing, programs, and designations. We discover it so precious as a result of it helps to develop a person’s data in a related space.”

Brown & Using embraces HR know-how to simplify the working day, which allows its staff to:

“We offer a instrument the place folks can handle all of these issues electronically,” says Welty.

The agency has a powerful perspective towards DE&I and strives to make use of folks from all backgrounds.

Brown & Using can also be a founding sponsor of Insurance coverage Transformation, which goals to create certificates packages in traditionally Black schools and now goals to broaden to neighborhood schools.

“We’re attempting to assist younger folks all through the nation, who’ve much less alternative financially, notice that insurance coverage is a good trade. Our firm, traditionally, has offered much better alternatives for a a lot wider vary of individuals than another firm in our trade,” he explains.

“It’s one of many largest initiatives that we’ve helped launch and that’s additionally changed into our top quality of graduates, who graduated this 12 months. We now have additionally related each a kind of graduates with an internship. We now have many interns not simply in our firm, but in addition in different firms.”

Headquarters: Farmington Hills, MI

Sort of firm: Wholesaler (Brokerage, MGA, MGU, and many others.)

Group measurement: 1,000+

Worker satisfaction score: 80 p.c

As a family-owned and operated group, Burns & Wilcox has the liberty and adaptability to make substantial investments for the advantage of associates, purchasers, and companions.

The corporate, which was based in 1969 by the late Herbert W. Kaufman, has 60+ workplaces spanning the US, Canada, the UK, Europe, South America, and the Center East.

 

“We’re aggressively pursuing the trade’s finest expertise, who’re interested in the corporate’s tradition, grounded in household values, and the way we encourage associates to function with a progress mindset”

Danny KaufmanBurns & Wilcox

 

Representing the third technology of household management, Herbert’s grandson Danny, who’s president, is chargeable for the corporate’s North American enterprise. Along with his management of Burns & Wilcox, he’s govt vp of its mother or father firm, H.W. Kaufman Group, overseeing operations, gross sales, advertising and marketing, and know-how.

“We now have invested greater than $100 million to rework our know-how capabilities, which can allow our associates to make sooner, smarter, and extra data-driven selections,” Kaufman says. “We’re already realizing the advantages. As a nimbler group that operates with important velocity, we’re delivering an improved expertise for our purchasers and driving even better monetary outcomes.”

Burns & Wilcox goals to leverage that funding into HR know-how, which strengthens staff by analyzing:

• worker suggestions
  
   

• HR metrics
  
   

• market developments
  
   

This elicits precious insights that form expertise methods and optimize packages.

“Our HR staff has revolutionized the expertise expertise by implementing cutting-edge initiatives that prioritize the well-being, progress, and engagement of our workforce primarily based on knowledge,” states Kaufman.

Burns & Wilcox goals to foster a office for all via its DE&I initiatives.

“Our associates are inspired to take part in designated ERGs that align with a large number of communities represented by our associates. Collectively they’re leaning into their various backgrounds, experiences, and views to deal with complicated enterprise challenges and be sure that Burns & Wilcox is at all times a spot the place associates can thrive,” provides Kaufman.

“Expertise stays a difficulty throughout the trade. After all, we see limitless potential through a profession in insurance coverage and have made it a precedence to raise the trade total.”

Headquarters: Tucson, AZ

Sort of firm: Retail Company/Brokerage

Group measurement: 26–100

Worker satisfaction score: 82 p.c

Via its tagline – Famously Pleasant People – the group stays top-of-the-line insurance coverage firms to work for in America.

Since forming in 2007, RightSure has been steered by its president Jeff Arnold, whose ardour for insurance coverage fed via to staff.

A two-time bestselling writer, Arnold credit the significance of tradition and a constructive worker expertise to the corporate’s continued success.

“When an actual firm tradition exists, you may really feel it the minute you name them, the minute you stroll into the headquarters, the minute you stroll into retail. It’s an power that transcends time and area, and you’re feeling very welcomed by these individuals who love what they do,” says Arnold.

The group goals to draw individuals who exhibit qualities of their in depth hiring course of.

 

“Individuals really feel that anytime they discuss to anybody in our agency, the power is excessive and the vibe is nice”

Jeff ArnoldRightSure Insurance coverage Group

 

“It’s people who have excessive power and keenness. They are often reserved and well-spoken, however they’ve an power, an attraction, a charisma about them which you could really feel, perhaps not see, nevertheless it’s palpable,” he feedback.

“This agency retains profitable all these awards by getting the best folks, hiring, recruiting, coaching, re-recruiting them. I can’t simply stand in my little workplace right here, beat my chest, and make it occur. It needs to be embraced by everybody. Our long-term aim isn’t solely to be North America’s most awarded insurance coverage agency, however to change into a world model.”

The corporate’s advantages program rewards staff for his or her arduous work via the next: 

• beneficiant PTO, together with 24 days annual go away
  
   

• one hundred pc life insurance coverage
  
   

• dental and imaginative and prescient cowl
  
   

• 50 p.c medical insurance
  
   

• on-site health club
  
   

• meals catered two days per week
  
   

“We don’t need our folks burned out. We work arduous, we’re not a 40-hour week agency, we’re a ‘get it carried out’ agency. I’m attempting to eradicate resolution fatigue, as a result of desirous about meals when it’s loopy busy generally is a distraction,” he says.

“We additionally present company-branded gear, as a result of deciding what you’re going to put on each morning may trigger resolution fatigue, plus all of us look aligned.”

 

1,000+ staff

• HUB Worldwide
• PURE Insurance coverage

501–1,000 staff

• DUAL North America
• Shepherd Insurance coverage

101–500 staff

• Bamboo Insurance coverage
• Clearcover
• Business Insurance coverage Associates
• Golden Bear Insurance coverage Firm
• HawkSoft
• Jimcor Company
• Savoy Associates

26–100 staff

• Allied Belief Insurance coverage Firm
• America’s Alternative Insurance coverage Companions
• Chris-Leef Basic Company
• Deland, Gibson Insurance coverage
• Ellerbrock-Norris
• Euclid Transactional
• Basic Indemnity Group
• Nice Lakes
• Harmon Dennis Bradshaw
• MountainOne Insurance coverage Company
• Ollis/Akers/Arney Insurance coverage & Enterprise Advisors
• Provident Insurance coverage Packages
• The Bulow Group

10–25 staff

• Continental Underwriters
• Morrison Insurance coverage Companies
• RPR Insurance coverage
• Shomo-Madsen Insurance coverage